Allow 45 days to process and investigate your claim. You can expedite the investigative process if you provide written justification for the amount of loss indicated. Property damage claims require an estimate and photographs of the damage. Personal injury claims need to be accompanied by unaltered copies of bills from treating physician(s) or other expenses incurred.
Any request for information by the Claims and Investigation Division is not a commitment to pay your claim or an admission of liability. All information submitted will be evaluated together with the results of the investigation.